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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View permissions for a group

Use Access Analyzer to view permissions for a selected group.

Before you begin

Role required: access_analyzer_admin

This procedure explains how to view the permissions for a specific role (such as ITIL User) on the Incident table by using the Evaluate Access feature in Access Analyzer.

Note: Access Analyzer is a ServiceNow® Store product.

Procedure

  1. Navigate to All > Access Analyzer > Analyze Permissions.

    The system displays the Analyze access and permissions homepage.

  2. Select your criteria as follows:

FieldDescription
Analyze by \*Select Group.
Select user \*Specify a user name to select from the list. For example, Incident Management.
Rule type \*Analyze access for the following:- Table - UI page - REST Endpoint - Client callable script include - AI Agent - Agentic workflow. For example, UI page.
UI Page \*Specify the UI page. For example, incident.do.
  1. Specify the description in the Description field.

  2. Click Analyze permissions.

Image omitted: view-permissions-for-a-group.png
View permission of the group for a UI page
Access Analyzer displays the **Access results** for the **Incident Management** group.
Image omitted: permissions-for-a-group.png
Permission results
The results can be read by referring to the Legends, access control list \(ACL\), IAccesshandler, and Data filters.

The overall access for the group is `passed`, which means that the users within the group \(**Incident Management**\) are able to access the Incident record.