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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Viewing previous search results in Access Analyzer

View, reanalyze, or export results from previous searches.

Before you begin

Role required: access_analyzer_admin

Note: Access Analyzer is a ServiceNow® Store product.

Procedure

  1. Navigate to All > Access Analyzer > Access Analyzer Queries.

    The Previously searched criteria page has the following tabs:

    • Evaluate access: Displays results based on queries made through the Evaluate access features.
    • Compare user access: Displays results based on queries made through the Compare user access features. Note: Previous search results aren't stored when using the Compare user records feature.
Image omitted: access-analyzer-queries.png
Access Analyzer queries
  1. To view previous Evaluate access search results, click a link under Analyzed by.
Image omitted: query-details.png
Access Analyzer Details
To refresh results for the user \(based on the same query criteria\), click **Reanalyze**.

To export the results, click **Export**.
  1. To view previous Compare user access results, click a link under Compared users.
Image omitted: access-analyzer-queries-compare.png
Compare user access