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Upgrade Summary Report › Monitor an upgrade to an instance › Upgrade Monitor tool in Upgrade Console › Upgrade Console tools › Use › Upgrade Console › Upgrade › Administer the ServiceNow AI Platform
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View loaded files for a plugin

Get a related list view of all the files loaded for a plugin by clicking View all plugin duration.

Before you begin

Role required: admin.

Procedure

  1. Navigate to Upgrade Monitor using one of the following ways.

    OptionNavigation
    Using left navigationNavigate to All > Admin Center > Upgrade Management > Upgrade Monitor.
    Using Admin tab optionNavigate to Admin > Upgrade Management > Upgrade Monitor.

    Note: When the system finishes the upgrade, it displays the Upgrade Summary Report.

  2. Scroll down to Top 10 Plugins by Duration.

  3. Click View all plugin duration.

    The System Upgrade Metrics list of all the plugins and their durations shows up.

  4. Click one of the plugins from the list to open the System Upgrade Metrics form view of that plugin.

    The Plugin Files related list of all the loaded files for that plugin is displayed.

Image omitted: uc-plugin-form-view.png
Image showing the System Upgrade Metric form with the duration message and all loaded files
**Note:** The total plugin load duration is not the sum of the load duration of all the loaded files for that plugin.

Parent Topic:Upgrade Summary Report