Exploring Upgrade Console

Utilize Upgrade Console to gain a comprehensive understanding of your upgrade process and make informed decisions.

Upgrade Console overview

Upgrade Console is an application that provides the option to upgrade from the instance itself. When you request an upgrade, the instance automatically begins the process at the scheduled time. This upgrade includes both pre-upgrade and post-upgrade steps.

Note: You can install the Upgrade Console store application from the ServiceNow store for the latest version.

Upgrade Console summaryUpgrade Console summary.Access all the relevant information and tools required for your upgrade Guided UpgradeUpgrade Console guided tour. Simplify your upgrade process with the guided setup

Note: The Guided Upgrade tab shows up only when the upgrade process has started.

You can access Upgrade Console in one of the following ways.

Option	Steps
Using the application navigator	Navigate to All > Admin Center > Upgrade Console. Select one of the sections or tool tiles for more information.
Using Admin tab option	Navigate to Admin > Upgrade Console. Select one of the sections or tool tiles for more information.
Using Admin tab and Admin Home option	Navigate to All > Admin Center > Admin Home. Scroll down to the Get information about your instance section. Select the Upgrade Console link in the Instance Upgrade tile.

Upgrade Console users

User	Description
System administrator [admin]	The system administrator user accesses all tables, tools and information within Upgrade Console on your instance.

Upgrade Console benefits

Benefit	Feature	Users
One-stop shop experience for all relevant information for an upgrade	Upgrade Console summary	System administrator
Unfettered access to all tools required for your instance upgrade	Upgrade Console tools	System administrator
Guided setup process for your instance upgrade	Access guided upgrade on a non-production instance	System administrator

What to explore next

To learn more about using Upgrade Console, see: