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Prepare to upgrade with Upgrade Plan › Preparing your upgrade plan › Using Upgrade Center › Upgrade Center › Upgrade › Administer the ServiceNow AI Platform
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Preview Upgrade Plan

Preview your upgrade plan before being implemented in the upgrades. Once the upgrade plan is installed, it auto generates the preview of the upgrade plan.

Before you begin

Role required: admin

Procedure

  1. Go to the Upgrade Preview page to preview the Upgrade Plan.

  2. Check the Upgrade Plan mentioned on the Previewing version card.

Image omitted: uc-previewing-version-card.png
Image showing previewing version card
  1. Check the Predicted skipped records with upgrade plan card to preview the skipped records.
Image omitted: uc-predicted-skipped-records-up.png
Image showing predicted skipped records with upgrade plan card
-   Total: total number of skipped records
-   Resolved: skipped records included in the upgrade plan
-   Reviewed: skipped records that have been reviewed
**Note:** This step is applicable only if you have enabled the GLIDE\_UPGRADE\_PLAN\_INCLUDE\_SKIPS property.

Parent Topic:Prepare to upgrade with Upgrade Plan