Schedule entry fields
You can only associate a schedule entry with one schedule. The Schedule Entries related list contains the definitions of the time periods you want to include in or exclude from the schedule.
| Field | Description |
|---|---|
| Name | Unique name for the schedule entry. |
| Type | Label that describes the purpose of the schedule. The system also uses the schedule type to determine how to process certain schedules.- Excluded: Excludes time periods from SLA counts. - Maintenance: Specifies time periods where change management activities are allowed. A schedule containing maintenance schedule entries cannot also contain blackout schedule entries. - Blackout: Excludes time periods from change management schedules. A schedule containing blackout schedule entries cannot also contain maintenance schedule entries. |
| Show As | Option that indicates how the schedule entry should appear in calendar applications and how it should interact with other schedule entries.- Busy: Schedule entry is not available for scheduling a work task. - At no extra charge: Schedule entry is available for scheduling a work task. - Tentative: Schedule entry is tentatively available for scheduling a work task. - On call: Schedule entry is on call, which provides a means to determine which member of a user group is available to complete a task. |
| When | Date and time to which the schedule entry applies. If the schedule entry applies to a full 24-hour day, select the All day check box.Note: Changing the global date and time format in the glide.sys.date_format System Properties setting has significant impact on schedule calculations made when you select the All day check box. To learn more, see Global date and time field format. |
| Repeats | Repetition interval for the schedule entry, if any. If you select a repetition interval, other fields appear so you can further specify the repeat interval. |
| Repeat every | Scheduling repetition frequency - weekly, monthly, or yearly. This field is only visible when the Repeats field has a value of Daily, Weekly, Monthly, or Yearly. |
| Repeat on | Days of the week a weekly schedule repeats on. This field is only visible when the Repeats field has a value of Weekly. |
| Monthly type | Monthly schedule repetition frequency. This field is only visible when the Repeats field has a value of Monthly. Monthly repeat options include:- Repeat on a specific day of the month - Repeat on a specific day in a specific week of the month - Repeat on the last day of the month - Repeat on a specific weekday in the last week of the month |
| Yearly type | Yearly schedule repetition frequency. This field is only visible when the Repeats field has a value of Yearly. Yearly repeat options include:- Repeat on a specific day of the year - Repeat on a floating day |
| Float week | Week of the month a floating yearly schedule repeats on. This field is only visible when the Yearly type field has a value of Floating. |
| Float day | Day of the week a floating yearly schedule repeats on. This field is only visible when the Yearly type field has a value of Floating. |
| Month | Month of the year a floating yearly schedule repeats on. This field is only visible when the Yearly type field has a value of Floating. |
| Repeat until | Repetition end date. If you leave this field blank, the schedule repeats indefinitely. |
| Type | \[Optional\] Schedule entry description. |
Parent Topic:Define a schedule
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