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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Task table structure

The Task table structure provides a framework to organize and store task-related data, and includes extensive customization options.

  • Important Task table fields
    The Task table is a base class that provides fields for the core ITSM applications such as Incident, Problem, and Change Management. All applications that extend the Task table share these fields in common.
  • Journal fields
    Journal fields work together to create a log of changes and comments as tasks are worked on.
  • Reminder table
    The Reminder [reminder] table provides a way to auto-generate reminders for a task.

Parent Topic:Working with the Task table