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Exporting data › Tables and data › Configure core features › Administer the ServiceNow AI Platform
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Export data from a list

Export a list of records to a variety of file formats.

Before you begin

Role required: none. Exporting to XML requires the admin role.

About this task

Note the following important details:

  • Data exported from a list may be different from what a user sees in the list view. This generally happens when a table has ACLs that are dependent on the user's current session. To avoid blocking user activity on the browser, list export is executed from a background thread and doesn't have access to user session data.
  • To export records in an embedded list, export the record containing the list. See Export data from a record.
  • To control how line breaks appear in exported CSV data, use the glide.csv.export.line_break system property. See glide.csv.export.line_break.
  • To remove unwanted HTML tags from list data, see the blog Rendering HTML in Exported Lists by a ServiceNow employee in the ServiceNow Community.
  • The platform provides a default upper limit for data exports. See Export limits.

Procedure

  1. Navigate to the list of records that you want to export.

  2. Select and hold (or right-click) any column header in the list.

  3. Select an export option.

    Note: For export to PDF, when the accessibility property is enabled, users will get a pop up when they export to PDF where they can specify whether to create an accessible PDF or not. For more information, see PDF generation and accessibility.

    • To export the list to Excel, select Export > Excel (.xlsx).
    • To export the list to CSV, select Export > CSV.
    • To export the list to XML, select Export > XML
    • To export the list to JSON, select Export > JSON.
    • To export the list to PDF in portrait mode, select Export > PDF > Portrait > Export
    • To export the list to PDF in landscape mode, select Export > PDF > Landscape > Export
    • To export the list and the associated form for each record in portrait mode, select Export > PDF > Detailed PortraitExport.
    • To export the list and the associated form for each record in landscape mode, select Export > PDF > Details Landscape > Export.
    • To export the list to a file using an export set, select Export > Export Set.
    • To export the list to a Google spreadsheet, select Export > Google Sheets. For details on using export sets, see Export sets.

  4. When the export completes, select Download.