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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Select a service provider

You can configure how a device's service provider affects the construction of the device's email address.

Before you begin

Role required: admin

Procedure

  1. From the user menu, navigate to Preferences > Notifications and then select the Advanced Preferences link.

  2. Select the Delivery Channels tab.

  3. If no devices are configured, follow these steps to add an SMS device and select a service provider.

    1. In the SMS channel section, select +Add.

    2. Expand the Channel Info section and provide the Channel Name and Phone number in the fields.

    3. From the Service provider drop-down list, select the appropriate service provider.

      The service providers are stored in the Notification Service Provider [cmn_notif_service_provider] table. Only active service providers are visible.

    4. Select Save.

Parent Topic:Create a service provider