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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Activate database rotation

Learn how to activate database rotation.

Before you begin

Role required: admin

About this task

There are two database rotation plugins.

  • The Database Rotations (com.snc.db.rotation) plugin activates Table Rotation and Table Extension without any tables automatically included.
  • The Database Rotations Default Tables (com.snc.db.rotation_default_tables) plugin applies Table Rotation and Extension to specific tables.

    Note: Deployment of this plugin should be executed in partnership with a ServiceNow representative.

For new instances, database rotation is active by default. If you are upgrading from a previous version, users with the admin role can activate the Database Rotations (com.snc.db.rotation) plugin if it isn't already active.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

  3. Select Install to start the installation process.

    Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

    You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

What to do next

Do not activate the Database Rotations Default Tables (com.snc.db.rotation_default_tables) plugin. Instead, specify the tables manually, after consulting a ServiceNow representative.

Parent Topic:Applying database rotation techniques

Related topics

Table rotation

Table extension