Create a language record
Add a record for a language not provided by an internationalization (I18N) plugin to associate new translations with.
Before you begin
Role required: admin
About this task
To translate the interface of an instance to a language for which ServiceNow does not provide an internationalization plugin, you must create a language record for a new translation in the Languages [sys_language] table. For more information about this table, see Languages table.
Procedure
Navigate to All > System Localization > Languages.
Select New.
Provide the language information.
- Name: The name of the language, for example, Turkish.
- ID: The BCP 47 code for the language, for example, tr.
- Text Direction: The direction that the instance should use to display the language: Left-to-Right or Right-to-Left.
- Active: Option to activate the language for the instance.
- Fallback: The name of another active language to use as a fallback language. For more information about fallback languages, see Set a fallback language.
- Select Submit.
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