Activate a language
By default, the language supported by the platform is American English. You can activate plugins for other supported languages if you have the admin role.
Before you begin
Role required: admin
About this task
The following plugins are currently available:
- I18N: Arabic Translations
- I18N: Brazilian Portuguese Translations
- I18N: Czech Translations
- I18N: Dutch Translations
- I18N: Finnish Translations
- I18N: French Canada Translations
- I18N: French Translations
- I18N: German Translations
- I18N: Hebrew Translations
- I18N: Hungarian Translations
- I18N: Italian Translations
- I18N: Japanese Translations
- I18N: Korean Translations
- I18N: Norwegian Translations
- I18N: Polish Translations
- I18N: Portuguese Translations
- I18N: Russian Translations
- I18N: Simplified Chinese Translations
- I18N: Spanish Translations
- I18N: Swedish Translations
- I18N: Thai Translations
- I18N: Traditional Chinese Translations
- I18N: Turkish Translations
In addition, the I18N: Internationalization plugin (com.glide.i18n) provides the elements necessary for localizing an instance without any language translation preloaded. This plugin is useful for localizing an instance to a language other than those listed above. For more information on using the I18N: Internationalization plugin to translate an instance into a custom language, see Translating to an unsupported language.
Note:
- Activating internationalization plugins for any of the available languages automatically activates the I18N: Knowledge Management Internationalization Plugin v2 plugin (com.glideapp.knowledge.i18n2).
- Product and Application Names are kept in English in localization plugins. Feature names are translated.
- After installation, localization plugins can't be uninstalled.
Procedure
Navigate to All > System Applications > All Available Applications > All.
Find the plugin using the filter criteria and search bar.
You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
Select Install to start the installation process.
Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears:
Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.
Related topics
Ensure that translated choices appear for applications added by plugins