Skip to content

Configure core features › Administer the ServiceNow AI Platform

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Instance Clone

Clone copies data and metadata from one ServiceNow instance (source instance) to another ServiceNow instance (target instance).

[Omitted video] Description: Clone Admin Console overview video

Watch this short video to see an overview of the Clone Admin Console.

Get started

ExploreLearn about Instance Clone.ConfigureCreate custom clone profiles and register your instance for cloning.ManagingRequest, cancel, schedule, or modify clones.Request a CloneRequest a clone to copy data from a production instance to a non-production instance.ReferenceLearn about Clone options when requesting a clone, various clone states, and clone terminology.

Troubleshoot and get help

Review frequently asked questions about Clone Admin Console in KB1425858: Clone Admin Console: Quick Start Guide & Instructions
Ask questions and explore other resources for Instance Clone in the ServiceNow Community
Search the Known Error Portal for known error articles
Contact Customer Service and Support