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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Subscription form

The Subscription form contains important information about your subscription.

You can view the subscription form by entering license_details.list in the filter navigator to open the Subscriptions [license_details] table. Select a subscription name to open the Subscription form. Some fields do not appear for ServiceNow Store apps.

FieldValue
NameName of the subscription.
CategorySource of the purchased subscription: ServiceNow platform or ServiceNow Store.
TypeType of subscription: - Per-User - Unrestricted User - Capacity - Unlimited - Display To learn more about subscription types, see Types of subscriptions in Subscription Management.
Start date/End dateStart and end of the subscription period as agreed in your service contract. This information appears in the General section of the service contract for the subscription.
Capacity DefinitionThe ID of the Capacity Definition. Learn how the total is calculated by selecting the Capacity Definition record ID on the product subscription details page. See Monitor capacity subscription calculations in Subscription Management.
Display onlyValue of true indicates that user allocation or monitoring is not currently supported for the subscription.
Product CodeThe product SKU shown on your subscription order form.

The related links on the subscription form may vary depending on the subscription.

LinkDescription
Manage Your TablesSee custom tables mapped to the subscription.
View Subscription HistoryView subscription status, dates, and trend information.
View User Subscription HistoryLists user allocation history for the subscription. The list shows a user's current subscription status and how they were allocated.

Parent Topic:Subscription Management reference