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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Update a type-ahead suggestion

The knowledge base and global text searches provide suggestions as you type. These type-ahead suggestions are compiled on a nightly basis by a scheduled job.

Before you begin

The type-ahead search suggestions feature is only available in the UI15 interface.

Role required: admin

About this task

Use the following procedure if you need to refresh the type-ahead suggestions list before the next run of the scheduled job.

Note: Type-ahead suggestions aren't configurable. For more about how suggestions are generated and maintained, see the blog post Global Text Search Suggestions by a ServiceNow Technical Support Engineer in the ServiceNow Community.

Procedure

  1. Navigate to All > System Scheduler > Scheduled Jobs.

  2. Open TS Search Stats.

  3. Run the scheduled job.

Parent Topic:Global text search suggestions

Related topics

Configure "Did you mean?" suggestions