Search administration › Configure core features › Administer the ServiceNow AI Platform

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

External Content Connectors

The External Content Connectors ServiceNow® Store application enables AI Search applications to search content and metadata from supported external source systems, such as Atlassian Confluence Cloud and Microsoft SharePoint Online.

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ExploreLearn about features offered by External Content Connectors InstallActivate External Content Connectors plugins on your instance ConfigureSet up connectors to access your external source systems CrawlSchedule and start connector crawls to retrieve searchable content and security principals from your external source systems ReviewReview crawl histories, analytics, and user permissions for your external content connectors ReferenceView components installed with External Content Connectors and supported file extensions