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AI Search Admin console reference › AI Search Admin console › Search administration › Configure core features › Administer the ServiceNow AI Platform
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

AI Search Admin console roles

Roles are associated with the AI Search Admin console.

  • ServiceNow AI Platform® administrator (admin):
    • Install and activate AI Search Admin console.
    • Install additional applications to add AI Search features.
  • AI Search administrator (ais_admin):
    • Manage and configure AI Search settings for search applications.
    • Review AI Search activity.
    • View AI Search documentation.
    • Access AI Search forum on ServiceNow Community.
    • See answers to common questions about AI Search.