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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

AI Search Profile dashboard

The AI Search Profile dashboard summarizes indexed record counts and search query traffic associated with a search profile defined in AI Search. Interactive filters enable users to choose a search profile and select the time frame for analysis of search query traffic.

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AI Search Profile dashboard.

To access the dashboard, navigate to All > AI Search > AI Search Analytics > Search Profile Analytics.

Note: If the dashboard displays a Read operation on table '<name>' from scope 'Advanced AI Search Management Tools' was denied informational message, ask your administrator to perform the steps described in Create a cross-scope access privilege for the AI Search dashboards for the listed table.

Required ServiceNow AI Platform® roles

To view or edit the dashboard, you must have the ais_admin role.

You may need additional roles to view and select search profiles for some AI Search applications or portals. For example, the ESC Portal Default Search Profile for the ESC portal is only visible in the search profile list if you have Employee Center administrator [sn_hr_sp.esc_admin] role.

Use cases

For examples of how different people in your organization would use this dashboard, see these use cases.

UserDashboard use
AI Search administratorReviews indexed record counts and follows search query traffic trends for search profiles defined in AI Search.

Data visualizations

TitleTypeSource tableDescription
Searchable DocumentsSingle Score
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|sn\_ais\_admin\_tools\_ai\_search\_dashboard\_documents\_by\_search\_profile|Shows the number of indexed records that users can find when searching with the selected search profile.|

|Documents by Search Source|Donut

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|sn\_ais\_admin\_tools\_ai\_search\_dashboard\_documents\_by\_search\_source|Shows the number of indexed records accessible from each search source linked to the selected search profile.|

|Queries by Application|Bar

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|sys\_search\_event|Shows the number of search queries that used the selected search profile in the selected query time frame, grouped by search application.|

|Queries Run Against This Profile|Line

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|sys\_search\_event|Shows the number of search queries that used the selected search profile in the selected query time frame, grouped by month.|