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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Push notification properties

Push notifications provides several properties to customize the setup.

Add these properties to the System Properties [sys_properties] table.

  • glide.push.apns.version

    Controls which version of the Apple Push Notification service (APNs) to use in your instance. You can use APNs version 1 or 2. The system uses APNs version 2 by default. To use APNs version 1 instead, set the value to 1.

    • Type: integer
    • Default value: 2
    • glide.push.debug

    Creates entries in the system log for push notification errors.

    • Type: true | false
    • Default value: false
    • glide.push.enabled

    Enables or disables push notifications.

    • Type: true | false
    • Default value: true
    • glide.push.feedback.debug

    Creates entries in the system log for feedback sent by the APNs for custom iOS push applications.

    • Type: true | false
    • Default value: false
    • glide.push.notification.ttl_seconds

    Specifies the number of seconds after which a queued push notification expires. After a push notification is triggered, it is queued and finally processed by a scheduled job. If the time the notification sits in the queue exceeds this value, the notification is not sent. Check the Push Notifications log for more information.

    • Type: integer
    • Default value: 21600

Parent Topic:Push notifications

Related topics

Push notification system

Activate push notifications

Enable push notifications for logged-out users

Installed with push notifications

Push notification setup with the ServiceNow mobile app

Push notification setup with a custom push application for ServiceNow mobile apps

Requeue failed push notification messages

Push notification retention