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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Transaction quota properties

An administrator can add the following system properties to manage transaction quotas.

PropertyDescription
glide.quota.manager.heartbeatThe number of seconds between the start of each Quota Manager heartbeat. This value determines how often the Quota Manager checks for transactions that exceed a quota and how often it writes status in the log file.Type: Integer Default value: 1 Location: Add to the \[sys\_properties\] table
glide.quota.manager.minimum\_transaction\_timeThe minimum number of seconds a transaction must run before the Quota Manager matches it to a transaction quota. ServiceNow recommends setting this value to at least 1 second to avoid performance issues. For optimal performance, set this value to the value of your most restrictive quota. For example, if your most restrictive quota cancels transactions longer than 1 minute, set the minimum transaction time to 60 seconds.Type: Integer Default value: 1 Location: Add to the \[sys\_properties\] table
glide.quota.manager.debugControls whether to display \(true\) or hide \(false\) additional debugging information related to the Quota Manager. Debugging information includes running transactions, canceled transactions, and what quotas are matched to transactions.Type: True \| False Default value: True Location: Add to the \[sys\_properties\] table

Parent Topic:Platform performance reference

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Add a system property