Modify a notification

Modify a notification by establishing a schedule or setting conditions to control the notifications you receive.

Before you begin

Role required: none

Procedure

1. From your user profile, navigate to Preferences > Notifications and then select Advanced Preferences.

2. Determine the type of notification you want to modify by selecting either the System Notifications or Custom Notifications tab.

3. Access the Add/Edit Schedule dialog box.

   • In the System Notifications tab, select and expand the notification and select Schedule.
   • In the Custom Notifications tab, select Schedule in the notification entry.
   • Choose to have notifications delivered 24x7 by selecting None or only during weekday working hours by selecting Monday thru Friday (9 to 5) in the Schedule field.

4. Set a filter with as many conditions as desired to limit the notifications you receive.

   • In the System Notifications tab, select the Advanced Filter checkbox and set the filter in the conditions field.
   • In the Custom Notifications tab, set the filter in the conditions field. For example, you can choose to be notified only when an incident communication plan is created for a specific configuration item.

   Note: All conditions are set to [Active][is][true] by default.

5. Select Save.

Parent Topic:System and custom notification and delivery channel preferences in Next Experience