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Configure the Localization Framework › Localization Framework › Translation and localization › Configure core features › Administer the ServiceNow AI Platform
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Localization Framework settings

You can define translation and workflow preferences for one or more languages and for one or all the available artifacts with Localization Framework settings.

Before you define the translation and workflow preferences, ensure that you have the required artifacts to define the localization settings. For more information, see Artifact configurations.

Note: Languages with no localization settings can't be selected for translation requests.

You can enable one or more of the following translation modes to define the translation preferences. For more information, see Translation modes.

  • Activate the required translator if you want to use machine translation.

    Note: Machine translation in the Localization Framework application is powered by Dynamic Translation. Therefore, activating the Dynamic Translation plugin (com.glide.dynamic_translation) enables you to use the machine translation capability in Localization Framework

    .

  • Configure a TMS service of your choice if you want to send the content to a translation management system for translation. For more information, see Translation Management System configurations.

  • Configure an email subflow if you want to use a subflow other than the default subflow for sending the translatable content file for translation via email. For more information, see Create a custom email subflow.

  • Create a custom email subflow
    Create an email subflow according to your requirements. You can then select this subflow to define translation preferences for a language.

  • Translation Management System configurations
    The Localization Framework supports integration with a translation management system to localize the content.
  • Configure the Localization Framework preferences
    Configure the preferences to request the translation in the activated languages.
  • Localization Framework Properties: Update Set Strategies
    Use update sets to migrate your translations to another instance. Configure properties for update sets according to your business requirements.

Parent Topic:Configure the Localization Framework