Localization Framework support for Knowledge Base

Localization Framework enables the translation of Knowledge Base (KB) articles when a KB article is requested for translation into a language and when a localization requested item (LRITM) is created.

Localizing Knowledge Base

The extension of the Localization Framework capabilities to KB articles enables you to do the following tasks:

• Select multiple languages from the available languages in the instance to configure settings with the knowledge base artifact. To configure localization settings, see Localization Framework settings.
• Create LRITMs by requesting translations into one or more languages.
• Translate the content of the KB articles directly using the request translations option.

• Read, edit, and machine translate the content. You can also send the content to TMS or via email. You can export and import the content of the KB articles.

  Note: Activate the Dynamic Translation plugin (com.glide.dynamic_translation) to use machine translation in Localization Framework.

• Approve and publish the translated content.

• Translate Knowledge Base articles in bulk in multiple languages.

For more information on translating the KB articles, see Knowledge base article localization.

Parent Topic:Explore Localization Framework