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Language Code Mapping in Dynamic Translation › Translating with Dynamic Translation › Dynamic Translation › Translation and localization › Configure core features › Administer the ServiceNow AI Platform
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a language code mapping

Create a language code mapping to map the ServiceNow® language codes with the language codes of the translation service providers.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Dynamic Translation > Language Code Mappings.

  2. Click New.

  3. On the form, fill in the fields.

FieldDescription
Language codeLanguage for which a ServiceNow® language code mapping record is being created.
Mapped language codeTranslation service provider's language code with which the ServiceNow® language code is being mapped.
NameIdentifier for the language and the mapping code.The name is auto-filled using the language code and the mapped language code in the "language code -> mapped language code" format. For example, fq -> fr-CA. Users can edit the fields if required.

  1. Click Submit.

    Note: After creating the language code mapping, associate it with a corresponding translator configuration to map the existing ServiceNow® language code.