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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Components installed with Now Assist in AI Search

The Now Assist in AI Search application installs new system components including scheduled jobs and Entity View Action Mapping (EVAM) configurations and templates.

Scheduled jobDescription
Update Semantic Cache- Populate the second-level Now Assist Q&A Genius Results cache with results for the most frequently submitted queries found in the Search Event \[sys\_search\_event\] search signal table. For more information on this table, see Search signal tables. - Purge all unpinned entries in the Now Assist Q&A Genius Results second-level cache that have not been used in the past seven days. Search administrators can pin results in the second-level cache table to prevent them from being purged. For more details on this procedure, see Pin cached answers for Now Assist Q&A Genius Results.
ConfigurationDescription
AI Search Global - Now Assist Q&A Genius ResultContains the view configuration settings for the Now Assist Q&A Genius Result configuration in AI Search for Next Experience global search.- Application scope: Now Assist in AI Search - Location: All > Entity View Action Mapper (EVAM) > View Definitions > View Configurations
Now Assist Q&A Genius ResultContains the view configuration settings for the Now Assist Q&A Genius Result configuration in a search application.- Application scope: Now Assist in AI Search - Location: All > Entity View Action Mapper (EVAM) > View Definitions > View Configurations
Taxonomy - Now Assist Q&A Genius ResultContains the view configuration settings for the Now Assist Q&A Genius Result configuration in Content Taxonomy.- Application scope: Now Assist in AI Search - Location: All > Entity View Action Mapper (EVAM) > View Definitions > View Configurations
Virtual Agent - Now Assist Q&A Genius ResultContains the view configuration settings for the Now Assist Q&A Genius Result configuration in Virtual Agent.- Application scope: Now Assist in AI Search - Location: All > Entity View Action Mapper (EVAM) > View Definitions > View Configurations
TemplateDescription
AI Search Global - Now Assist Q&A Genius Result TemplateContains the component, static value, field-mapping, and action-mapping settings for the Now Assist Q&A Genius Result configuration in AI Search for Next Experience global search.- Application scope: Now Assist in AI Search - Location: All > Entity View Action Mapper (EVAM) > View Definitions > View Templates
Now Assist Q&A Genius Result TemplateContains the component, static value, field-mapping, and action-mapping settings for the Now Assist Q&A Genius Result configuration in Service Portal.- Application scope: Now Assist in AI Search - Location: All > Entity View Action Mapper (EVAM) > View Definitions > View Templates
Virtual Agent - Now Assist Q&A Genius Result TemplateContains the component, static value, field-mapping, and action-mapping settings for the Now Assist Q&A Genius Result configuration in Virtual Agent.- Application scope: Now Assist in AI Search - Location: All > Entity View Action Mapper (EVAM) > View Definitions > View Templates

To view the complete list of components installed with Now Assist in AI Search, follow the steps in Find components installed with an application. The application's package name is Now Assist in AI Search.

Parent Topic:Now Assist in AI Search reference