Activate a supported Microsoft SCCM plugin
The SCCM plugins can be activated by an administrator and requires the Integration - JDBC and CI Identification plugins. These dependent plugins are activated automatically with SCCM activation.
Before you begin
For a complete listing of the plugins that need to be activated, see Activate SCCM Asset Intelligence scheduled imports.
Role required: admin
Procedure
Navigate to All > System Applications > All Available Applications > All.
Find the plugin using the filter criteria and search bar.
You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
Select Install to start the installation process.
Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears:
Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.
Parent Topic:Microsoft SCCM integration