Activate Email Service

Users with the admin role can activate the Email Service plugin (com.glide.email.service) to enable the Email API.

Before you begin

Role required: admin

Procedure

1. Navigate to All > System Applications > All Available Applications > All.

2. Find the plugin using the filter criteria and search bar.

   You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3. Select Install to start the installation process.

   Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

   You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

What to do next

Create a system address filter

Parent Topic:Activate email administration

Related topics

List of plugins (Australia)