View an order on the Business Portal
Customers can view their orders using the Business Portal.
Before you begin
Role required: sn_customerservice.customer
Procedure
Log in to the Business Portal.
Select Requests > View submitted request > View orders.
The View order window has the following controls.
- To search for orders - use the search option.
- To sort, and filter orders - use the filter.
- To export as a PDF, Excel, or CSV - use the Action icon
Image omitted: icon-three-dot-menu.png
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- To open an order - select the order number.
- To navigate back to the main window - use the breadcrumbs.
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