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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Add competitors to an opportunity

Capture competitor details for your opportunity so that you can have winning sales conversations with your customer.

Before you begin

Role required: sales_manager

Procedure

  1. Navigate to List view
Image omitted: list-outline-24.svg
and select **Opportunity - All**.
  1. From the Opportunity List window, select the opportunity you want to work with and select the Competitors tab.

  2. Select New to start a new opportunity competitor or select an existing opportunity competitor to make changes.

  3. Fill in the fields in the Opportunity Competitor form.

FieldsDescriptions
Opportunity Competitor
OpportunityThe opportunity number starting with the prefix OPTY.
Competitor SourceIndicates where the competitor presence originates from in the context of an opportunity and associated product offering. Allowed values:- Existing: When the competitor represents a currently deployed or incumbent solution at the customer. - Other: When the competitor is not currently deployed at the customer.
Product OfferingThe commercial product selected or evaluated on the opportunity.
CompanyCompetitor or incumbent company name.
Product Offering FamilyHigher-level grouping or BU/family used for forecasting and analysis.
IncumbentSelected if the vendor or solution is currently deployed at the customer and is being replaced, competed with, or evaluated against for this product offering.
Notes
StrengthsStrengths of the competitor.
WeaknessesWeaknesses of the competitor.
Work NotesInternal-only notes for product, sales, or design follow-up.
  1. Select Save.

    The competitor information is added to the main opportunity.

Parent Topic:Using Opportunity Management

Related topics

Install and configure Opportunity Management

Opportunity Management