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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Add line items to a lead

Create a new product line item for your lead by entering the details, such as product offering and quantity.

Before you begin

Role required: sales_agent

Procedure

  1. In the CSM Configurable Workspace, select the List
Image omitted: list-outline-24.svg
view.
  1. Navigate to LeadsAll.

  2. Select the lead you want to work with and select the Line Items tab.

  3. Select New to start a new lead line item or select an existing lead line item to make changes.

  4. Fill in the fields in the Lead Line Item form.

    FieldDescription
    NumberSystem-generated number of the lead line item.
    QuantityQuantity of the lead line item.
    Product OfferingProduct offering bundle for the lead line item.
    Unit of MeasureMeasuring unit of the lead line item.
    Work NotesAdditional information related to the lead line item.
  5. Select Save.

    The Lead Line Item is added to the main lead.

What to do next

Add lead tasks.

Parent Topic:Using Lead Management

Related topics

Install and configure Lead Management

Lead Management