Install and configure Lead to Cash Core › Lead-to-cash foundation apps › Configure › Sales Customer Relationship Management

Release: Australia · Updated: 2026-07-09 · Official documentation · View source

Install Lead to Cash Core

If you have the admin role, you can install the Lead to Cash Core application. The application includes the demo data and installations that are related ServiceNow® Store applications and plugins.

Before you begin

Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.

Depending on your entitlements, you may have to install demo data after installation. Demo data comprises the sample records that describe application features for the common use cases.

Role required: admin

About this task

The following items are installed with Lead to cash core application:

Plugins
Store applications
Roles
Tables

Procedure

Navigate to All > System Applications > All Available Applications > All.
Find the Lead to Cash Core application (com.snc.l2c_core) using the filter criteria and search bar.

You can search for the application by its name or ID. If you can't find the application, request it from the ServiceNow Store.

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
In the Application installation dialog box, review the application dependencies.

Dependent plugins and applications appear if they’re installed, or are currently installed, or must be installed. If any plugins or applications require installation, you must install them before you can install the Lead to Cash Core application.
If you want to install demo data, do one of the following depending on your entitlements.

Demo data install task	Description
If demo data is available and you want to install it	Select the Load Demo Data option. Select Install. Important: If you don't load the demo data during installation, it's unavailable to load later.
If the Load Demo Data option isn’t available but you want demo data	Load the demo data after installing the Lead to Cash Core application.1. Install Lead to Cash Core (com.snc.l2c_core). 2. Navigate to the All and in the Filter, type `v_plugin.list`. 3. In the related Links, select Install Demo Data Only.

Lead to Cash Core