Enable the ServiceNow CPQ Configurator

Use the sn_prd_pm.enable_advanced_configuration system property to turn on the ServiceNow CPQ Configurator, an interface for adding customizable products to Sales Customer Relationship Management transactions.

Before you begin

Role required: admin

About this task

If you have been using the configurator for Sales Customer Relationship Management, but you want to use the ServiceNow CPQ Configurator instead, set the sn_prd_pm.enable_advanced_configuration property to true. The ServiceNow CPQ Configurator is installed with the ServiceNow CPQ Integration application.

Procedure

1. Navigate to All, and in the filter, enter sys_properties.list.

2. Open the sn_prd_pm.enable_advanced_configuration system property.

3. In the Value field, enter true to turn on the Configurator.

4. Select Update.

   The Configurator is displayed when:

   • Agents are adding configurable products to opportunities, quotes, orders, sold products, and contracts.
   • Customers are using the Business Portal for self-service features requiring configurable product selections.
   • Product catalog admins are generating or updating blueprints for configurable products.

Related topics

Using the ServiceNow CPQ Configurator