Delete orders
Delete order or order line items if you no longer require them to be part of the order.
Before you begin
Role required: order_approver, order_viewer, sn_ind_tmt_orm.order-fulfillment_agent, or sn_ind_tmt_orm.order_fulfillment_manager
Procedure
Navigate to Workspaces > CSM/FSM Configurable Workspace .
Select the List icon
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Navigate to Customer Orders > All or Service Orders > All to delete a product or service order respectively.
Select an order or order line items you want to delete.
Note: If the PONR option is selected, the Cancel Order button is turned off because it is too far along in the process to request a cancellation.
Select Delete from the More actions icon
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Parent Topic:Managing inflight order changes and cancellation requests
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