Configure Segment Management
Install the Segment Management application (com.snc.segment_mgmt) from the ServiceNow® Store to manage and group entities into various segments to promote progression.
The Segment Management plugin (com.snc.segment_mgmt) provides a general framework to create and manage segments and segmentation across various domains. Admins and users with various roles must perform the following configuration tasks to set up the segment management application.
| Task | Description | Role |
|---|---|---|
| Install Segment Management | Install the Segment Management application (com.snc.segment_mgmt) from ServiceNow® Store. | admin |
| Data model for Segment Management | Add records in the segment (sn_seg_segment) table to create segments for specific customers. | sn_seg.segment_mgmt_admin |
| Roles and components of Segment Management | Set of functional roles to maintain and configure segment data. | admin |
- Install Segment Management
Install the Segment Management plugin (com.snc.segment_mgmt), along with the demo data and installations that are related to ServiceNow® Store applications and plugins. - Data model for Segment Management
The Segment Management data model provides a framework to map customers to specific segments to track partner progression toward the next tier.
Parent Topic:Partner Relationship Management
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