Components installed Fallout Management
Several types of components are installed with activation of the Fallout Management plugin, including tables and user roles.
Roles installed
| Role title \[name\] | Description | Contains roles |
|---|---|---|
| Fallout Manager \[sn\_fallout\_mgmt.fallout\_manager\] | Creates, views, assigns, and edits fallout records. A user with this role can also view order tasks and domain orders. | sn\_fallout\_mgmt.fallout\_agent |
| Fallout Agent \[sn\_fallout\_mgmt.fallout\_agent\] | Views order fallout records. A user with this role can also update the state of fallout records and create work notes on them. The user can also view task and domain orders. | - sn\_fallout\_mgmt.fallout\_creator - sn\_customerservice.case\_viewer |
| Fallout viewer | Views order fallout records. A user with this role can also update the state of fallout records and view order tasks and domain orders. | - sn\_ind\_tmt\_orm.order\_viewer - agent\_workspace\_user |
| Fallout Creator | Creates fallout records. | None. |
Tables installed
| Table | Description |
|---|---|
| Fallout \[sn\_fallout\_mgmt\_fallout\] | Tracks order processing or fulfillment exceptions that require monitoring and resolution. |
| Fallout type \[sn\_fallout\_mgmt\_fallout\_type\] | Defines categories of fallout to classify order processing or fulfillment exceptions. |
Parent Topic:Order Management reference