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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Add subscription pricing to an order

Add contract pricing to an order or order line items including start and end dates in Order Management.

Before you begin

Role required: sn_ind_tmt_orm.order_agent

About this task

Subscription pricing is a pricing model where customers pay a recurring fee for products or services, typically at regular intervals such as monthly or annually.

In an order, you can set the contract start date and end date, or you can enter a term and the contract end date is automatically calculated.

Subscription pricing can be added at the order header level or at the order line item level.

See Subscription revenue metrics for more information about how contract pricing works.

Procedure

  1. In the CSM Configurable Workspace, select the List
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view.
  1. Navigate to Orders > All

  2. Select the order that you’re working with.

  3. Select the More Actions icon

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and select **Order details**.
  1. In the Order Details tab, add a Contract start date and a Contract end date.

    When the dates are entered, the following information automatically updates.

    FieldDescription
    Total monthly recurring priceShows the monthly recurring price based on the dates entered in subscription pricing.
    Total annual recurring priceShows the total annual recurring subscription pricing based on the dates entered.
    Total amountShows the total amount of the subscription pricing according to the contract start and end dates.
    TermShows the number of months the subscription is valid based on the contract start and end dates.
  2. Select Update.

Related topics

Order details page - Dates fields