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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Import OT devices using the Standard mode of discovery

Use the Service Graph Connector for Microsoft Defender for IoT (Azure) to import Operational Technology (OT) devices discovered through the Standard mode of discovery from Microsoft Defender for IoT.

Before you begin

Role required: admin

About this task

Standard mode uses an active search to discover additional information about the identified OT devices to supplement the existing device information. The devices identified during standard mode aren't associated with the passive sensor. To import these devices and assign them to a site, you can use the Site Mappings table. The table is populated using an automatic scheduled job. After the scheduled job is executed, the system populates the sites from the Source system in the table.

The Site Mappings table allows the admin to perform site mappings between the Microsoft Defender for IoT (Azure) site, where this data resides, and the ServiceNow ISA entity site [cmdb_ci_ot_isa_entity]. When the data is imported through the Service Graph Connector for Microsoft Defender for IoT (Azure), the devices are assigned to the correct site in the ISA entity site [cmdb_ci_ot_isa_entity].

Procedure

  1. Navigate to All > Service Graph for MSFT D4IoT (Azure) > Site Mappings.

  2. Select New.

  3. On the form, fill in the following fields.

    FieldDescription
    ISA Entity SiteSite name for your ISA Entity site.
    Azure D4IoT SiteSite name for your Azure D4IoT site.
    LocationLocation of the Azure D4IoT Site
    Approval groupGroup that can approve requests related to the site.
    Azure D4IoT Site URL
    Assigned toUser that the site is assigned to.
    Change groupGroup that is assigned change requests related to the site.
    CompanyCompany that runs the site.
    Managed byUser that manages the site.
    Managed by groupGroup that manages the site.
    Owned byUser that owns the site.
    Support groupGroup that is contacted when issues are encountered.
    Supported byUser that is contacted when issues are encountered.
    Network typeNetwork type of site. For example, OT.
    Correlation IDUnique ID that identifies the correlation on the local system.
  4. Select Submit.

Result

Once the Site Mappings record is created and you perform the device import, devices are imported through the sensor and active scan. The devices are then assigned to an ISA entity [cmdb_ci_ot_isa_entity] site in ServiceNow.

Note: The metadata information from the site record, such as Assigned to and Owned by, are copied to the imported devices using the Service Graph Connector's system properties. For more information about the system properties for the Service Graph Connector for Microsoft Defender for IoT (Azure), see Configure guided setup.

Parent Topic:Service Graph Connector for Microsoft Defender for IoT (Azure)