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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Knowledge base form

When creating a new knowledge base, fill out the following form fields.

FieldDescription
TitleUnique name for the Operational Technology \(OT\) knowledge base.
Article ValidityNumber of default days that the articles are valid for after the date that they’re created.
IconImage that provides a visual reference to describe the OT knowledge base. The image is displayed next to all articles from this knowledge base in the article search results page.
Disable commentingOption to disable commenting. If selected, users can’t comment on articles in the OT knowledge base.
Disable suggestingOption to disable edit suggestions. If selected, users can’t suggest edits to articles in the OT knowledge base.
Disable category editingOption to disable the editing of OT knowledge categories. If selected, only OT knowledge managers can add or edit the knowledge categories for the OT knowledge base.
Disable ratingOption to disable the rating for articles. If selected, users can’t rate the article in the OT knowledge base.
Disable mark as helpfulOption to disable the mark as helpful. If selected, the user can’t mark any article as helpful in the OT knowledge base.
Enable blocksOption to enable the knowledge blocks feature. If selected, you can create knowledge blocks to add to knowledge articles within the OT knowledge base.
ChecklistChecklist to evaluate the quality of articles in the OT knowledge base.
ApplicationApplication scope of the OT knowledge base.
OwnerUser responsible for the OT knowledge base. A knowledge base owner can assign other roles to the knowledge base.
ManagersUsers who perform administrative functions on the OT knowledge base.
Publish workflowWorkflow for publishing the articles in the knowledge base:- Knowledge - Instant Publish: Publishes articles in the knowledge base without requiring an approval. - Knowledge - Approval Publish: Requests an approval from the manager of the knowledge base before moving the articles to the published state.
Retire workflowWorkflow for retiring the articles in the OT knowledge base:- Knowledge - Instant Retire: Retires the articles in the knowledge base without requiring an approval. - Knowledge - Approval Retire: Requests an approval from the manager of the knowledge base before moving the articles to the retired state.
ActiveOption to indicate that the OT knowledge base is active. If not selected, only users with the admin role or knowledge administrators can create, search for, or view its articles.
Description 
Set default knowledge field valuesDefault configuration settings for the OT knowledge base.
Related productsList of products that are related to the OT knowledge base content.

Parent Topic:Operational Technology Knowledge Management reference