Create a child incident

Create a child Operational Technology (OT) incident record to capture part of the deviation reported so that it can be worked on separately. Creating child incidents can help you organize multiple incidents related to the same parent.

Before you begin

• Enable the Create child incident feature (com.snc.incident.create.child.enable) property. For more information, see Set the system properties.
• Role required: sn_ot_incident_write

About this task

Fields that are copied over to the child incident are configured by using the com.snc.sn_ot_incident.copy.attributes system property.

Procedure

1. Navigate to the OT Incidents list module in the Industrial Workspace.

   Alternatively, you can go to an OT device record or equipment model entity record and select the OT Incidents tab.

2. Open the OT incident that you want to create a child incident for.

3. Select the Child Incidents related list.

4. Select New.

5. Fill in the details of the child incident.

6. Select Save.

Result

Now, you can view and edit the child incident in the parent incident record.

Parent Topic:Using Operational Technology Incident Management