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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Advanced OT Change Model playbook

Learn about the Advanced Operational Technology (OT) Change Model playbook stages that an OT change with approvals must go through until it’s completed.

Initiate

The Initiate stage of an OT Change request lets you capture the details of the requested change and assign the change as necessary. This stage has three tasks.

FieldDescription
Short descriptionBrief description of the change.
DescriptionDetails of the change.
CategoryType of change.
SiteSite where the change takes place.
Watch listUsers who receive notifications about this change when comments are added.
Work notes listUsers who receive notifications about this change when work notes are added.
FieldDescription
PriorityImpact and urgency to identify how quickly the change should be addressed.
RiskAmount of risk the change poses.
ImpactMeasure of the effect that a change has on your industrial processes.
FieldDescription
Requested byUser who requests the change.
Assignment groupAssigned group that works on the change. The assignment group can be any group with the type OT.
Assigned toUser who works on this change. If the assignment group changes, the Assigned to field is cleared.

Plan

The Plan stage of an OT change request lets you add a justification for the change, an implementation plan, a risk and impact plan, a backout plan, a test plan, and a time to schedule the change. This stage has six tasks.

FieldDescription
JustificationReason why the change must take place.
FieldDescription
Implementation planDetails of how to implement the requested change.
FieldDescription
Risk and impact analysisDetails of any risk and impact factors that are related to this change.
FieldDescription
Backout planDetails of how to reverse the change in place if necessary.
FieldDescription
Test planDetails of how to test the implemented change.
FieldDescription
Planned start dateDate that the change takes place.Note: You can also choose an available downtime slot on the calendar by selecting the Scheduling Assistant button to fill in the planned start date field automatically.
Planned end dateDate that the change ends.Note: You can also choose an available downtime slot on the calendar by selecting the Scheduling Assistant button to fill in the planned end date field automatically.

Approve

The Approve stage of an OT Change request lets reviewers approve or deny the OT Change. This stage includes only one task.

FieldDescription
Approve buttonIf you're a reviewer shown in the table on the task form, select Approve to accept the change.
Deny buttonIf you're a reviewer shown in the table on the task form, select Deny to reject the change.
CommentsAdditional information about the approval or denial of the change.

For more information about change approvals, see Operational Technology change approval.

Implement

The Implement stage of an OT change request provides the details of the following tasks. You can mark this stage as complete when it's finished.

  • Stop the function

    If needed, mark as complete after you stop the function of the targeted OT devices.

  • Ensure LOTO

    Lockout/Target (LOTO) is a safety procedure to prevent accidental or unintentional start-up of machinery during maintenance or service. Mark as complete when LOTO is completed.

  • Perform the change

    Mark as complete when the change is performed on the targeted OT devices and completed.

Post-implementation Review

The Post-implementation Review stage of an OT change request lets you check off the performed tasks, create additional OT change tasks for remaining work identified during the review, and mark the revoke LOTO process as complete.

FieldDescription
Perform electrical checkCheck box that you select after the electrical check has been completed.
Perform network checkCheck box that you select after the network check has been completed.
Perform quality checkCheck box that you select after the quality check has been completed.
Perform safety checkCheck box that you select after the safety check has been completed.
FieldDescription
OT Change TasksList of the change tasks that are related to the OT change.
StateState of the OT change. The state moves and tracks changes through several stages of resolution.
Assigned toUser who works on this change. If the assignment group changes, the Assigned to field is cleared.
Short descriptionBrief description of the change task.
  • Revoke LOTO

    After the change is implemented and reviewed, mark as complete when the lockout-target is revoked.

Spin-off Tasks

The Spin-off Tasks stage lists all the change tasks in the Post Implementation Review that must be completed.

Close

The Close stage lets you close the change record after the change is completed.

FieldDescription
Close codeReason that the change record was closed.
Close notesAdditional details about closing the change record.

Parent Topic:Select a change model to fulfill change requests