Using reporting
ServiceNow reports are visualizations of your data that you can share with users on dashboards and service portals, export to PDF, and email. Learn how to create, run, edit, view, and share reports.
Note: On net new Australia instances and instances migrated to Platform Analytics experience, Reporting functionality is replaced with Data Visualizations. For more information, see Data visualizations in Platform Analytics.
Core UI Reporting functionality is in maintenance mode and is no longer being augmented or changed. Only security fixes to this feature will be addressed.
To administer reports, reporting roles, and report sources, navigate to Reports > Administration and select the area to administer.
The ServiceNow system includes a range of predefined reports that provide data on applications and features like incident management and service catalog requests. You can also create your own reports. Add reports on dashboards and landing pages to share information across your organization.
- View a report
Open a report in the Report Designer to view current data in an existing report. - Create a report
On instance upgraded to Australia, you can create Core UI reports in the legacy Report Designer tool to visualize and analyze current instance data or temporary data that you have imported. - View the Reports list
View a list of reports and create reports from the Reports list. - Copy a report
Users who cannot create their own global reports can modify a global report, and then save a personal version of the report. - Delete a report
Delete Core UI reports that are no longer used. - Distribute reports
Distribute reports to provide business information to other users. - Reports on Service Portal
Show existing reports in a Service Portal.
Parent Topic:Reporting
Related topics