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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Map report administration

Learn how about the different objects that are used in map reports, and how to create and modify them.

  • Map report objects
    Map objects define the different levels that users can drill down into on a map report and the data displayed on these levels. Admins can create and manage these objects.
  • Automatically generate a map source hierarchy
    A map source hierarchy is a data source that is used to create a map report. Except for the top-level wrapper, each map source level in the hierarchy defines the data for one map drill level.
  • Customize a map source level
    A map source configures data to be displayed in a map report. Customize existing map sources according to your needs.
  • Create a key-value pair mapping
    Key-value pair mappings transform data in the ServiceNow platform to a value that can be plotted on a map. Mappings are used during map source configuration when data requires transformation. Each mapping exists in a mapping group.
  • Create a map
    Create a map that can be used in a map hierarchy.

Parent Topic:Administering reports