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Work notes analysis › Analyzing and getting process insights › Use › Process Mining › Platform Analytics
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Perform work notes analysis

Generate a work notes analysis on a transition.

Before you begin

Role required: sn_process_mining_analyst, sn_process_mining_power_user, or sn_process_mining_admin

Note: Work notes with more than 5 words and fewer than 50 words are considered for the analysis.

Procedure

  1. Navigate to All > Workspaces > Process Mining Workspace.

  2. From the list of projects, select a project.

  3. Select any transition.

    A window is displayed with all the details.

Image omitted: worknote-investigate.png
Work notes analysis

  1. From the Investigate section, select Worknotes analysis.

    A scheduled task starts.

  2. After the scheduled task is complete, select View result.

    The result is displayed.

Image omitted: worknotes-result.png
Work notes analysis result
Select
Image omitted: worknotes-icon.png
View details icon to view all items with the same reasons.

Parent Topic:Work notes analysis