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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Process Mining properties

The Process Mining properties page provides configuration options for Process Mining.

Parent Topic:Configuring Process Mining

Data cleanup properties

Set properties that determine how long Process Mining projects are maintained before being deleted by the scheduled cleanup job.

PropertyDescription
Define the number of days to persist PA Projects (Project Definition) from the last updated date promin.persist.pa_modelSet the number of days that Process Mining projects will be kept after the last date it was updated.- Type: integer - Default value: 30 days - Location: Process Mining > System > Properties
Define the number of days to retire projects due to inactivity promin.auto_retire_daysSet the number of days of inactivity after which the projects will be retired.- Type: integer - Default value: 90 days - Location: Process Mining > System > Properties
Define the number of days to clean up retired projects promin.auto_clean_daysSet the number of days post retirement after which the projects will be cleaned up. However, the project configuration will be retained.- Type: integer - Default value: 90 days - Location: Process Mining System Properties

Related topics

Example of an indicator using Process Mining

Schedule job for version cleanup

Schedule a job to delete older backup versions and clean up cluster analysis records by executing the scheduled script ProminVersionCleanup.

Before you begin

Role required: Administrator

About this task

When regenerating projects, the ProminVersionCleanup job deletes obsolete, cached statistics. The older statistics move into a previous version, while the new version is created for the updated project.

When regenerating or deleting projects, this job cleans records created during cluster analyses.

Procedure

  1. Navigate to All > Process Mining > Background Jobs.

  2. Select the scheduled job ProminVersionCleanup.

  3. Check or set the following.

    1. Enable the Active check box.
  4. Check if the Run field is Daily.
  5. Set the time in hours.
  6. Select Execute Now.

Result

Backup version and cluster record cleanup execute daily.

Root cause analysis properties

Set properties that determine the thresholds for root cause analysis.

PropertyDescription
Number of top leading influencers to be displayed promin.rca.result-countSet the number of influencers that are required for a project to have the root cause analysis enabled for a project.- Type: integer - Default value: 20 - Location: Process Mining > System > Properties
Minimum % of records (1 to 100) needed to show in the leading influencers list promin.rca.min_condition_and_effectSet the minimum percentage of records to be displayed in the leading influencers list. For example, if the value specified is 10% and there are 100 total records, then 10 records will be displayed.- Type: integer - Default value: 10 - Location: Process Mining > System > Properties
Minimum required odds ratio promin.rca.min_odds_ratio

Set the minimum value that decides the odd ratio when doing the root cause analysis.

  • Type: integer
  • Default value: 1
  • Location: Process Mining System Properties

Analyst workbench properties

Set properties that determine the kind of data you want to view in Analyst workbench.

PropertyDescription
Primary Metric in Analyst workbench promin.primary_metricSpecify the primary metric that is used in displaying the result in Analyst workbench.- Type: string - Default value: Unique Occurrences - Location: Process Mining > System > Properties
Secondary Metric in Analyst workbench promin.secondary_metricSpecify the secondary metric that is used in displaying the result in Analyst workbench.- Type: string - Default value: Avg Duration - Location: Process Mining > System > Properties

Activity recommendations properties

Set the property to enable or disable activity field recommendation when creating a project.

PropertyDescription
Property to enable/disable Activity field recommendations in Process mining promin.activity.recommendation.enabledSelect this filed to enable the recommendations to be displayed when setting activity definitions for a project.- Type: Boolean - Default value: True - Location: Process Mining > System > Properties

Work notes analysis properties

Set properties that determine when the work notes analysis will be available.

PropertyDescription
Minimum records required per transition to initiate work notes analysis for users eligible for Now Assist work notes analysis promin.work_notes.min_records_with_llmSet the minimum records required per transition to initiate work notes analysis for users eligible for Now Assist work notes analysis.- Type: integer - Default value: 5 - Location: Process Mining > System > Properties
Set the minimum transition records to trigger work notes analysis promin.worknotes.min_recordsSet the minimum transition records to trigger work notes analysis. If the transition records are below the provided value, work notes analysis will not be available.- Type: integer - Default value: 50 - Location: Process Mining > System > Properties
Minimum number of eligible work notes to run single LLM call promin.work_notes.min_eligible_notes_for_single_llm_callSet the minimum number of eligible work notes to run a single LLM call.- Type: integer - Default value: 5 - Location: Process Mining > System > Properties
Minimum percentage transition threshold (X%) for eligible work notes promin.work_notes.min_percentage_transition_thresholdSet the minimum percentage as a threshold for eligible work notes. For example, if the value specified is 10% and there are 100 total records, then 10 records will be displayed.- Type: integer - Default value: 20 - Location: Process Mining > System > Properties
Minimum number of eligible work notes promin.work_notes.min_eligible_records

Set the limit for minimum eligible work notes. Work notes are eligible when they meet the criteria that is set when creating process configuration (such as, time range for work notes, length range of work notes analysis, and so on). For more information, see Configure investigative features.

  • Type: integer
  • Default value: 25
  • Location: Process Mining System Properties

Blocked table

Select the tables that you do not want to be used for projects in Process Mining.

PropertyDescription
Define the tables that must be blocked from mining, activity definition, and breakdown promin.blocked.tablesProvide the tables that must be blocked from being used in Process Mining.- Type: String - Default value: None - Location: Process Mining > System > Properties

Playbook generation properties

Set properties that determine how you can export a project to playbook.

PropertyDescription
Set the maximum number of variants to generate playbook promin.playbook.max_variantsSet the maximum number of variants to generate playbook.- Type: Integer - Default value: 10 - Location: Process Mining > System > Properties

Improvement opportunities highlights properties

Set properties that set the number of highlights generated per page for improvement opportunities.

PropertyDescription
promin.highlights.analysis.findings.pageSizeEnables you to set the number of highlights generated per page for improvement opportunities.- Type: Integer - Default value: 5 - Location: Process Mining > System > Properties

Access control properties

Set properties that determine who can access Process Mining from Platform Analytics Dashboard.

  
Define the roles that can launch Process Mining from Platform Analytics Dashboard/Indicator promin.pa_integration_required_rolesDefine the roles that can launch Process Mining from Platform Analytics Dashboard/Indicator.- Type: String - Default: The default roles added to the property are: - itil - sn_sd.success_dashboard_read - sn_sd.success_dashboard_details_read - business_stakeholder - sn_process_mining_analyst - sn_customerservice_manager - sn_customerservice_agent - pa_threshold_admin - sn_hr_pa.admin - sn_hr_core.report_creator - sn_hr_core.manager - sn_hr_core.admin - sn_hr_onboarding.admin - Location: Process Mining > System > Properties

Intent and agent activity analysis properties

Set properties that specify the functioning of intent and activity analysis.

PropertyDescription
Specify the minimum percentage of records with eligible work notes/comments required to start clustering, excluding those that are too long, too short, or machine-generated promin.agent_activity_analysis.min_worknote_percentage_thresholdSets the minimum percentage of records with eligible work notes/comments required to start clustering, excluding those that are too long, too short, or machine-generated.- Type: integer - Default value: 20 - Location: Process Mining > System > Properties
Specify the minimum length of worknote to filter out short worknotes promin.agent_activity_analysis.min_length_work_noteSet the minimum length of worknote to filter out short work notes.- Type: integer - Default value: 5 - Location: Process Mining > System > Properties
Specify the maximum number of records per cluster sent to the LLM for analyzing agent activity promin.agent_activity_analysis.max_records_per_clusterSet the maximum number of records per cluster sent to the LLM for analyzing agent activity.- Type: integer - Default value: 200 - Location: Process Mining > System > Properties
Specify the maximum length of worknote to filter out long worknotes promin.agent_activity_analysis.max_length_work_noteSet the maximum length of worknote to filter out long work notes.- Type: integer - Default value: 1000 - Location: Process Mining > System > Properties
Specify the minimum number of records with eligible work notes/comments, excluding those that are too long, too short, or machine-generated promin.agent_activity_analysis.min_eligible_worknotes

Set the minimum number of records with eligible work notes/comments, excluding those that are too long, too short, or machine-generated.

  • Type: integer
  • Default value: 25
  • Location: Process Mining System Properties