Using Now Assist for Mobile
Use Now Assist for Mobile to enhance the mobile user experience.
- Generate work order resolution notes on mobile
Generate resolution notes in your Mobile app that summarize your work order task record. - Using standard chat on mobile
Standard chat on mobile delivers an intuitive, text-based support experience within a static chat window, enhanced by AI-powered responses and integrated knowledge resources. You can interact with a Virtual Agent to resolve issues, access knowledge articles, and request catalog items all in one place. - Using enhanced chat on mobile
Enhanced Chat on mobile offers a dynamic conversational support experience that integrates powerful AI-driven search and chat capabilities. You can seamlessly switch between multiple conversations, receive synthesized responses with inline citations, and access both knowledge articles and catalog items. - Using premium chat
Premium Chat delivers a hybrid conversational experience that combines the flexibility of web-based Now Assist capabilities with the native mobile interface. - Using Now Assist web search on mobile
Web search mode for Now Assist lets you perform an internet search from within Now Assist, showing external results from outside your organization. - Generate a record summary on mobile
Generate a summary of a record in your Now mobile app using Now Assist. - Using the prominent action button
Use the prominent action button to quickly access your Now Assist agent chat no matter where you're in the app. - Using Voice Input for mobile
The Voice Input feature allows users to easily transcribe spoken words into written text. Voice-to-text can be accessed directly from the search bar or Now Assist chat. - Using People Genius results on mobile
Search for people in your organization and view their profiles by entering their name into your search bar. - Using Mobile AI Voice Agent
Use Mobile AI Voice Agent to start voice conversations with an intelligent, AI-powered voice assistant.