Request a new branded iOS app for private distribution

Mobile operating system for your mobile app. Select iOS only.

If you need to brand mobile apps for both operating systems, select iOS and Android.

Whether you want to use a MAM vendor with your apps. For more information, see Mobile application management (MAM) integration.

To enable a MAM vendor, select the Use Mobile Application Management toggle.

Select one of the following MAM vendors form the list:

• Blackberry
• Intune This field is only visible if you select the Mobile Application Management (MAM) toggle.

EULA and privacy policy options.

Select the toggle Use ServiceNow's EULA and privacy policy to turn on the default EULA and privacy policy.

This table shows all ServiceNow instances used for your organization that can be built into your app as iOS Universal links. Select the URLs that you want to use as Universal links.

If you need to configure a deep link to a URL that isn't listed in the table, select Add custom URL, enter the URL, and then it's added to the table for selection.

Note:

• This functionality can only be edited when you submit a new branded app request or when you update a branded app.
• You must download the Apple App Site Association (AASA) JSON file after you submit this request and install the file on all instances in the URL list. To learn more about mobile deep links and universal links, see Mobile URLs.

Turn on this toggle to build an instance URL into your branded app so end-users don't need to type the instance URL during login. Instead they only need to provide their login credentials. Enter a default app instance URL that is secure and uses the Hypertext Transfer Protocol Secure (https://).

Note:

• This instance URL can only be added when you submit a new branded app request or when you update a branded app.
• Do not select this option if you are using AppConfig to pre-configure a default instance URL through an EMM suite or an embedded MAM SDK app. For more information, see AppConfig for Mobile Apps.

Enter the secure default app instance URL.

This field is only visible if you select the Pre-populate instance toggle.

(Optional) Enter a nickname for the Default app instance URL that displays on the mobile app for your end-users.

This field is only visible if you select the Pre-populate instance toggle.

Foreground launcher icon for your app. Select Upload to browse for the image file you want to use. The image file must meet the following requirements:

• File must be in the PNG format.
• Image size must be 1024 px by 1024 px.
• Image must be an icon of a company logo with no text. The icon must take up most of the image.
• Image must be on a transparent background.

Splash screen for your app. Select Upload to browse for the image file you want to use. The image file must meet the following requirements:

• File must be in the PNG format.
• Image size must be 2048 px by 2048 px.
• Image must contain the company name and logo on a transparent background.

Testers for the iOS app. For iOS branding, users are required to receive notifications from Apple TestFlight. Select Add and enter the First name, Last name, and Email address for each tester. For more information on TestFlight, see the Apple documentation.

Note: To add additional testers or different testers after you have submitted your branded app request, open a ticket with ServiceNow Support.

Universal links enable users to follow links to content inside your app. The displayed URL is for the production instance where your app is hosted.

• To change the existing URL, select the edit icon (
  Image omitted: mob-pub-edit-icon.png
  Pencil edit icon), edit the URL, and then select <strong>Save</strong>.</li>
• To add an additional URL, select Add, enter the URL, and then select Save. For more information about using universal links in Mobile Publishing, see KB1273622 in the ServiceNow Support knowledge base. You must log in to view this link content.