Skip to content
System properties › Before implementation › Configuration detail › Configuring the Mobile Platform › Mobile Platform
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure which external apps are available for deep linking

Administrators can define which external apps can be used in deep links with the glide.sg.allowed_external_deeplinks property.

Before you begin

Role required: admin

About this task

ServiceNow mobile supports deep linking to third-party applications using the URL smart buttons. Use the glide.sg.allowed_external_deeplinks system property to define which third-party applications can be used as the targets of deep links in your ServiceNow mobile apps.

Important: Only custom URL schemes are supported. App links and universal links are not supported.

Procedure

  1. Type sys_properties.list in the Application Navigator.

  2. Open the record for glide.sg.allowed_external_deeplinks.

  3. In the form, match the following values:

FieldDescription
Nameglide.sg.allowed_external_deeplinks
TypeString
ValueComma-separated list of the names of the third-party apps that can be targets of deep links within ServiceNow mobile apps. For example: `Teams, LinkedIn, Zoom`
  1. Click Save.

Result

Only third-party apps listed in value of the property can be linked to using deep linking.

Note: If the value of this property is left empty, or the property is deleted, there are no restrictions on deep linking to third-party apps.

Parent Topic:Mobile system property configurations