Configure a push notification event
Configure when a push notification event is triggered and sends a mobile push notification to users.
Before you begin
To create a push notification event and complete the mobile push notification, a push notification message is required. For more information, see Configure a push notification message.
Role required: admin
Procedure
Navigate to All > System Notification > Push > Create Push Notification.
In the Push Notification form, complete the following fields:
| Field | Description |
|---|---|
| Name | The string value for this record. Note: This name is visible to users when they are managing their notification preferences in their personal user settings. |
| Table | Table selector to choose the table the message originates from. For example, if you want to send notifications when new incidents are created, select the Incident \[incident\] table. |
| Category | Select where to store notification records if a user manages their platform notification preferences in their personal user settings. |
- In the When to send tab, complete the following fields:
| Field | Description |
|---|---|
| Inserted | When set to true, the notification is sent when a record is inserted into the specified table. |
| Updated | When set to true, the notification is sent when a record is updated. |
| Conditions | Condition builder for the specified table. When conditions are added, they must be set true for the notification to send. These conditions work with the Inserted and Updated fields.Note: If the Inserted field is set to true, the condition must also be set to true for the notification to send. |
In the Who will receive tab, complete the following fields:
Field Description Users List of users from the User [sys_user] table who should receive this notification. Users/Groups in fields Users or Groups from one of the fields on the specified table who should receive this notification Groups List of groups from the Group [sys_user_group] table who should receive this notification. In the What to send tab, select the desired Push Message.
Click Submit to save the configuration record.
Result
A push notification event is configured and paired with the push notification message. The mobile push notification is available to send to users.
What to do next
You can add a push registration so that mobile users can receive this notification without requiring them to opt in. For more information, see Register the standard push notification.
Parent Topic:Mobile push notification components