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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Actionable push notification script example

You can use this JSON script example to configure an actionable push notification for ServiceNow® mobile apps.

Example script

The following example script creates a push notification that your users can see on their mobile devices.

Important: The globally unique identifier in the following script ("70bbc19c87f901101ae365b83cbb3559") is the sys_id of the push notification record found on the push notification table [sys_sg_push_notification]. Make sure that the identifier in the script your system generates matches the sys_id of your push notification.

(function buildJSON(/*GlideRecord*/ current, /*String*/ message, /*Object*/ attributes) {

     var layoutFields = {"Identifier" : "number", "Description" : "short_description", "Status" : "state" };
       return new global.ActionablePushPayloadBuilder(current, "70bbc19c87f901101ae365b83cbb3559", layoutFields).buildJSON(); 

})(current, message, attributes);

Parent Topic:Configure actionable push notifications