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Accessibility features in mobile › Using the mobile apps › Mobile Platform
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Define font size settings for mobile devices

Adjust the size of text labels in the main screens of your mobile applications to enhance the readability of texts. This typography option can be used for accessibility purposes.

Before you begin

Role required: user

About this task

Specify the size of text by configuring the text-size definition in your mobile device settings.

Note: Text-label typography within the ServiceNow Mobile Platform isn't yet fully available for mobile and legacy cards, map screens, Virtual Agent, dynamic segments, and mobile banners (iOS only).

Procedure

  1. In your mobile device, go to the Settings option or Settings icon.

  2. Tap the Accessibility option from the menu.

  3. Set the font setting according to your requirements.

    Note: If you do not see a change in the font settings, refer to your admin to enable this feature.

Result

The ServiceNow Mobile Platform displays text in your mobile device according to the text-label typography selection made.